Your Privacy

Privacy Policy

How I collect, use, and protect your personal information.

Last updated: January 2026

Your privacy matters to me. This policy explains how I collect, use, and protect your personal information when you use this website or engage in therapy services with me.

Who I Am

Leanne Sawchuk, Registered Psychotherapist
Based in Kitchener, Ontario
Serving clients virtually across Ontario

Information I Collect

Through this website:

  • Name and email (if you subscribe to my newsletter or submit a contact form)
  • Any information you voluntarily share when booking a consultation

Through therapy services:

  • Contact information (name, email, phone number, address)
  • Health information relevant to your care
  • Session notes and clinical records
  • Payment information

How I Use Your Information

I use your information to:

  • Respond to your inquiries
  • Provide therapy services
  • Send newsletters (only if you subscribe)
  • Process payments
  • Meet legal and professional obligations

I will never sell your information or share it for marketing purposes.

How I Protect Your Information

I take reasonable steps to protect your personal information, including:

  • Using secure, encrypted platforms for virtual sessions
  • Storing clinical records in compliance with Ontario regulations
  • Limiting access to your information to only what is necessary

Health Information and Confidentiality

As a Registered Psychotherapist in Ontario, I am bound by the Personal Health Information Protection Act (PHIPA) and the standards of the College of Registered Psychotherapists of Ontario (CRPO).

Your health information is confidential. I will not disclose it without your consent except where required or permitted by law, such as:

  • If there is risk of harm to yourself or others
  • If there is suspected abuse or neglect of a child or vulnerable person
  • If ordered by a court
  • If required for billing or regulatory purposes

Cookies and Analytics

This website may use cookies to improve your experience and to help me understand how visitors use the site.

Analytics cookies

I may use tools like Google Analytics to understand how visitors navigate the site. These tools collect anonymous data such as pages visited, time on site, and general location. They do not collect personal health information.

Advertising and remarketing cookies

I may use advertising platforms such as Google Ads and Meta (Facebook/Instagram) to reach people who may benefit from my services. These platforms may place cookies or pixels on your device to show you relevant ads on other websites or social media, measure effectiveness, and build audiences.

Your choices

You can manage cookie preferences through your browser settings. You can also opt out of personalized advertising through:

Your Rights

  • Access your personal information
  • Request corrections to your information
  • Withdraw consent for newsletter communications at any time
  • Request information about how your data is stored and used

Retention

I retain clinical records for 10 years following your last appointment, as required by CRPO standards. Other information (like newsletter subscriptions) is kept until you request removal.

Contact

If you have questions about this policy or your personal information, please contact me:

Email: info@leannesawchuk.com

Or use the contact form at leannesawchuk.com/contact