In a difficult
moment? Help is here.
Sometimes the weight feels unbearable. Sometimes you need someone to talk to right now, not tomorrow, not next week.
These resources are staffed by compassionate people who understand, and they're available whenever you need them.
Practice Note
Leanne works with clients by appointment and cannot provide 24/7 crisis monitoring. The community anchors below can offer immediate support.
Are you or someone else in immediate danger?
If there is an immediate threat to life or safety, please call 911 or go directly to your nearest emergency room. Your safety comes first, always.
"Take a breath. You've already taken the first step by being here.Reaching out is an act of courage, not weakness."
Here 24/7
The front door for Addictions, Mental Health, and Crisis Services in Waterloo Region.
Available: 24 hours, 7 days a week
Service: Free & Confidential
Trained counselors are ready to listen.
Not sure what to say?
That is completely okay.
You don't need to have the perfect words. Here's what typically happens when you reach out:
A Calm Voice
A trained counselor will greet you warmly. You can simply say, 'I'm having a hard time' and they'll guide the conversation.
No Judgment
Share as much or as little as you're comfortable with. There's no pressure, no timeline, and nothing you say will shock them.
Next Steps
Together, you'll explore what support might help, whether that's just talking, connecting with resources, or making a safety plan.
Additional Support Resources
National Service
Talk Suicide Canada
Compassionate support is just a call or text away. You don't have to be in crisis to reach out.
Phone (24/7)
1-833-456-4566Text (4PM-12AM ET)
Text 45645Regional Service
Women's Crisis Services
Confidential support for domestic violence. Includes Anselma House & Haven House shelters.
24/7 Support Line
519-742-5894Hospital Emergency
Psychiatric crisis teams are available 24/7 for walk-ins.
Leanne's email and voicemail are not monitored outside of regular business hours.
Messages are typically returned within 24 to 48 business hours.
If you are an existing client experiencing a non-emergency concern, please leave a message.
For immediate support, use the resources above.
Your Feelings Are Valid
Whatever you're going through right now, it's real, and it matters. Asking for help isn't a sign of failure. It's actually one of the most courageous things you can do.